SLA Tool
SLA Uptime Calculator
See exactly how much downtime each SLA tier allows per year, month, and week — and what that costs your business.
SLA Uptime Target 99.99%
Hourly Revenue / Cost Impact
$
/ hour
Common SLA Tiers
| SLA | Downtime/Year | Class |
|---|---|---|
| 99% | 3d 15h 36m | Standard |
| 99.9% | 8h 45m 36s | Three Nines |
| 99.99% | 52m 33.6s | Four Nines |
| 99.999% | 5m 15.4s | Five Nines |
What PUGA Systems Delivers
✓ 99.99% uptime SLA guaranteed
✓ <15 minute incident response
✓ 24×7 proactive monitoring
✓ Documented runbooks & DR plans
✓ Monthly uptime & SLA reporting
Allowed Downtime
Per Year
52m 33.6s
Per Month
4m 22.8s
Per Week
1m 0.5s
Per Day
8.6s
Financial Impact of Downtime
Annual downtime cost
$4,377
Monthly downtime cost
$365
Availability
99.99%
Need enterprise-grade uptime guarantees?
PUGA Systems delivers 99.99% uptime SLA with <15 minute response — backed by documented runbooks and tested DR plans.